What is a shop steward primarily responsible for?

A shop steward plays a crucial role in representing the interests of union members within the workplace. Their primary responsibility is to act as a liaison between workers and management, particularly in the context of handling grievances. This involves addressing any issues or disputes that arise, ensuring that workers' rights are upheld according to the collective bargaining agreement, and providing support to union members facing disciplinary actions or other employment-related concerns.

The role of a shop steward also includes educating union members about their rights and responsibilities, organizing involvement in workplace initiatives, and facilitating communication about union goals and actions. This position is vital in maintaining a constructive relationship between employees and employers, advocating for fair treatment, and fostering a supportive work environment.

While managing financial aspects, leading the entire union, and creating labor policies are important functions within a union, they fall outside the scope of the shop steward’s primary responsibilities. These tasks are typically handled by union officers or boards, ensuring that the shop steward can focus on the day-to-day issues that affect workers directly.